Shipping Information - International orders

Little Deer Studio ships all over the world!

All items are sent via Australia Post airmail with tracking.

 

SHIPPING COSTS

 

I charge a FLAT RATE for international shipping, depending on which country you want your order shipped to.

This means you can purchase as many items as you like and still pay only the one postage fee!

Current Shipping Fees are:

New Zealand: $9.95

Asia: $13.50

US and Canada: $14.95

UK and Ireland: $19.95

Everywhere Else: $29.95

 

 

DELIVERY TIMES 

Most of the items in the Little Deer Studio store are made to order, so please allow time for me to make your items prior to shipping. Once payment is received, I usually ship items within 3-5 business days. If for some reason, your order will take longer than this, I will contact you immediately.

Please remember that I am shipping from Australia.

Delivery to the rest of the world usually takes 2-3 weeks. Please allow 4-6 weeks for delivery if you are ordering for a very special occasion to avoid disappointment.

 

CUSTOMS DUTIES / TAXES

In accordance with Australian law, all parcels sent overseas will be labelled as merchandise and the retail value noted on the customs declaration form. Please do not ask me to lie and mark your order as a gift. 

Any customs fees or import duties imposed by your country are your responsibility and must be paid by you. It is your responsibility to be aware of any potential import fees and taxes charged in your country.

I do not offer refunds for items that are detained for customs-related issues.

If you are concerned about possible extra charges or import restrictions, you should contact your local customs authority before making a purchase.

 

PACKAGING

I try to minimise the amount of packaging I use, but items will be packed carefully to avoid damage during transit.

Most Items are generally wrapped in a recycled paper bag, tied with natural hemp twine, before being placed in a padded mail bag (made from paper, not plastic bubble wrap). Larger orders may be packaged into rigid cardboard mailing boxes.

I re-use, or purchase recycled/biodegradable packaging materials wherever possible.